Shipping conditions
- Delivery is made within Austria, to all other EU countries and to Switzerland. Please note that shipping to Greenland is not permitted. The Canary Islands, Ceuta, Melilla, the Channel Islands, Büsingen, and Heligoland are also included in the delivery area. Shipping costs include VAT.
- Serbia and Norway are delivered tax-free; by using the EORI number, no VAT is shown on shipping costs and goods. But please note that customs duties will be incurred, which are to be paid by the buyer
Deliveries within Austria:
We charge a flat shipping fee of €8.90. We always stay up to date to get the best shipping provider and keep costs as low as possible.
We offer free shipping on orders over €175.00.
Deliveries to Germany:
We charge a flat shipping fee of €9.90. We always stay up to date to get the best shipping provider and keep costs as low as possible.
Deliveries to other EU countries:
Shipping costs are displayed in the shopping cart after you have entered your country and postal code. We always stay up to date to get the best shipping provider and keep costs as low as possible.
Delivery to Switzerland:
Free shipping, duty paid, tax included – the fees will be displayed in the shopping cart after you have entered your country and postal code. We always stay up to date to get the best shipping provider and keep costs as low as possible.
Deliveries to Serbia and Norway:
Shipping costs are displayed in the shopping cart after you have entered your country and postal code. We always stay up to date to get the best shipping provider and keep costs as low as possible.
Deliveries to the United Kingdom:
The minimum order value for deliveries to the United Kingdom is €180 excluding VAT. Shipping costs are displayed in the shopping cart after you have entered your country and postal code. We always stay up to date to get the best shipping provider and keep costs as low as possible.
Please note: Import VAT, import duties, and administrative fees must be paid by the customer. These costs are added to the purchase price. The money will be charged directly to you by UK Customs. We cannot predict how high these costs will be.
Delivery times
Unless otherwise stated in the item description, delivery of goods in Austria takes 1–2 business days, to Germany and Switzerland 2–5 business days, to other EU countries, Norway, and Serbia 3–7 business days, and to the United Kingdom 5 – 9 working days after order confirmation. If you select the “prepayment” payment option, delivery will begin after receipt of payment.
