Payment and shipping

Terms of payment

For deliveries within Austria, to Germany, the rest of the EU countries, Norway, the UK and Switzerland, you have the following payment options:

  • Payment by PayPal
  • Payment by card – Mastercard, Visa, American Express
  • Payment with Amazon Pay via your Amazon account
  • Payment with Sofort from Klarna
  • Prepayment by bank transfer

Our bank details:

Stefan Fischer Sparkasse Rattenberg AG
IBAN: AT352050800001466226
BIC: SPRTAT21
For questions you will find our contact details here.

Shipping conditions

The delivery takes place within Austria and all other EU countries. Please note that shipping to the EU overseas territories or to all areas not belonging to the customs and tax territory of the EU (such as Greenland, Canary Islands, Ceuta, Melilla, Channel Islands etc.) is not permitted. Shipping costs are inclusive of VAT.
Switzerland, Great Britain and Norway are delivered tax-free; by using the EORI-No. no VAT is charged on shipping costs and goods. But beware, customs duties may apply, which are to be borne by the buyer.

Deliveries within Austria:

We charge a shipping flat rate of €7.90. We always keep up to date to get the best provider for shipping and keep the costs as low as possible. From an order value of € 175.00 we deliver free of charge.

Deliveries to Germany:

We charge a shipping flat rate of €7.90. We always keep up to date to get the best provider for shipping and keep the costs as low as possible. From an order value of €200.00 we deliver free of charge.

Deliveries to the remaining EU countries:

Shipping costs are displayed in the shopping cart after you have entered your country and postcode. We always keep up to date to get the best provider for shipping and keep the costs as low as possible.

Deliveries to Switzerland, the UK and Norway:

Shipping costs are displayed in the shopping cart after you have entered your country and postcode. We always keep up to date to get the best provider for shipping and keep the costs as low as possible.

Delivery times

Unless otherwise stated in the item description, the goods will be delivered in Austria within 1 – 2 working days, to Germany and Switzerland within 2 – 4 working days, to the other EU countries and to Norway, Great Britain and Ireland in 3 – 7 working days after order confirmation. If the payment option ‘Prepayment’ is selected, delivery begins after receipt of payment.